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Ovum Decision Matrix:

Selecting an Intelligent Virtual Assistant Solution, 2020–21

Read why IPsoft's Amelia is rated as a Leader among IVA solutions for enterprises.

the virtual assistant solutionOvum, an independent analyst firm, has recognized IPsoft’s Amelia as market-leading conversational AI technology, offering strong language support, facial recognition and a large number of vertical integrations that work in concert to deliver best-in-class user experiences.

As part of its research, Ovum ranked 11 enterprise AI companies based on customer references and structured vendor briefings, among other criteria. In the analyst firm’s research, Amelia is highlighted for the speed and ease involved in training her to handle new roles. The report also underscores differentiating factors that allow Amelia to perform tasks with human intelligence and emotional understanding. 

Download the Ovum report today to learn how Amelia delivers enterprise business value. 

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